Join Tatiana Kolovou for an in-depth discussion in this video Holding a Q&A session, part of Creating and Giving Business Presentations.
The Q&A section of your speech is your time to shine.…Be sure to allow enough time for this important segment…because the more prepared you are,…the better relationship you will build with your audience…and the more credible you will come across.…In the Q&A section, you have a chance to…connect, inform and inspire.…Let's break down these behaviors.…First, Connect.…Invite the questions with a review of your content and…main theme in a smooth transition to Q&A such as…"I wonder what comes to mind when you hear all this"…"information, what questions do you have?"…Show that you're really listening to the question…by possibly paraphrasing some of it…or repeating it, if you need clarification or…using the last three words of the question…in your opening sentence…or simply pausing before you answer.…
Respond to the audience member who asked the question…but refer to everyone in the room.…With larger audiences, you may even have to repeat the question.…If the question is off-topic, say something like…"That may be too specific for the entire group to hear..."…
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- Explore how to evaluate your audience's knowledge level.
- Define audience value.
- Recall how a 'forest vs. tree' analogy compares to the audience interview and presentation design.
- Recognize what logical appeal means in a presentation setting.
- Define emotional appeal in a presentation setting.