Join Britt Andreatta for an in-depth discussion in this video Helping your organization develop EQ, part of Leading with Emotional Intelligence (2013).
In addition to developing your own EQ and those on your…team, you're also responsible for…helping your organization develop emotional intelligence.…But how do you do this when an organization is a thing, not a person?…It's all about the people.…An organization's EQ is always a function of…the emotional intelligence of people holding key leadership positions.…If your top leadership is not emotionally intelligent, you'll…need to begin with raising their consciousness about the value…of EQ.…This is a process of education and persuasion.…
Luckily, there's lots of good data out…there on the benefits of emotional intelligence.…And several companies have publicly shared…the return investment, or ROI, they've seen.…Don't do this process alone.…Work with other emotionally intelligent people…to carry this message forward together.…Strategize about how and when you can raise awareness,…tending to the issues of change that we discussed…in this course.…It may take some time, but you'll be able to make a strong…business case for the benefits of…
Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient (EQ). This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- What is emotional intelligence?
- Cultivating emotional intelligence
- Exercising emotional self-control
- Working with your triggers
- Getting to know others
- Maximizing team performance
- Building influence