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Handling tough contacts

Handling tough contacts: Customer Service: Working in a Customer Contact Center
Handling tough contacts: Customer Service: Working in a Customer Contact Center

At times, you may face difficult service challenges, angry customers, and frustrating service mess ups. Learn ways to survive and thrive when the environment throws curve balls.

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Skill Level Beginner
49m 41s
Duration
41,850
Views
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Skills covered in this course
Business Business Skills

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