Giving and taking feedback


show more Giving and taking feedback provides you with in-depth training on Business. Taught by Dave Crenshaw as part of the Leading Productive Meetings show less
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Giving and taking feedback

Through the course of a group meeting, sooner or later someone will have an alternative viewpoint or have feedback to offer. When that happens, there are a few rules of thumb to keep in mind to make sure that the meeting moves along and that the feedback is positive. The first rule of thumb that I recommend to all attendees is to focus your comments on actions and on results. All too often, it's easy to assume the motives behind what someone says or to get caught up in personality differences.

For the purpose of a group meeting, it's important to leave the personality, assumptions, and emotions out of the equation. Focus simply on the actions, meaning the steps that people are taking, and the results that they're getting from those actions. What did their actions achieve? If you focus your comments on actions and results, the likelihood of emotion getting mixed into the feedback becomes very low. The second rule of thumb that I would give you is use softening words that leave roo...

Giving and taking feedback
Video duration: 3m 14s 1h 22m Appropriate for all Updated Jan 03, 2013

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Giving and taking feedback provides you with in-depth training on Business. Taught by Dave Crenshaw as part of the Leading Productive Meetings

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Business
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