From the course: Tips for Working Remotely
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Giving and receiving feedback virtually
From the course: Tips for Working Remotely
Giving and receiving feedback virtually
- As a professional, your first job is to produce great work. However, you're also responsible to a certain extent for the development of others, and that means knowing how to give and receive useful feedback. We know that good feedback is a vital part of the performance process. Of course, we also know that giving and receiving feedback can be difficult for many people. If you've not thought about feedback in a while, let me start by mentioning the characteristics of useful feedback. Great feedback is... specific, not general. You have to use very concrete and detailed examples to make the feedback real. Next, is descriptive, not evaluative. The goal is to make them aware of an issue, not to condemn them for their performance. It should also be clearly owned. Meaning that you say, "I feel", or "My observation is", instead of blaming your feedback on some other party. Good feedback is also about issues, not people. You can talk about a person's performance but generally it's not…
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