Getting distracted by internal noise

- There's a lot going on in our heads…when we try to listen attentively.…Sometimes the hard drive is just filled up,…or sometimes we're too tired to follow along.…As Tatiana and I coach professionals…to be effective communicators,…we have found that when it comes to listening challenges,…five specific ones make the top of the list.…Mental filters, multitasking, distraction by delivery,…information overload, and inappropriate response.…We'll begin with mental filters…because this is the most pervasive problem…to good listening.…

Think for a moment of the oil filter in your car…or the furnace filter in your home.…These filters keep the bad stuff…from getting into your engine or your heating system,…but when a filter gets a little dirty,…it actually starts to hurt more than it helps.…Similarly, our brains have mental filters.…These filters automatically sift through…the vast amounts of information…we're bombarded with at any given moment,…and it attempts to sort, organize, prioritize,…and make sense of it all.…

When I'm here in the recording studio,…