Join Haydn Thomas for an in-depth discussion in this video Four levels of competency, part of Insights from a Business Analyst.
As a business analyst, there are times…where you're going to have to go and speak…to a stakeholder, and truly understand…the knowledge and experience that they have,…so that you can then work out what level of…detail is needed to take that information…to the next step.…One of the best approaches I use…is what I call the four levels of competency.…This is where, at the very beginning, you become…what is called unconsciously incompetent.…This is where you don't know, what you don't know.…This is where you want to go spend some time…analyzing, doing some background information.…
That will then take you to the next quadrant,…and that is basically becoming conscious…of your incompetence. Now you know, you don't know.…That's a great place to be as a business analyst,…because it then starts shaping the type of questions…you're going to be asking your stakeholders,…so that you can get the right information from them.…When you get to the next level where it's called,…conscious competence, now you know, you know.…That's a great place to be because you've gathered…
Skill Level Appropriate for all
Insights from a Business Analyst
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