Join Judy Steiner-Williams for an in-depth discussion in this video Forwarding email, part of Writing Email.
…Forwards.…Don't you love getting that same joke or hoax caution forwarded…to you a dozen times from different well-meaning friends and colleagues?…What about the forward that you get that you…know the original sender didn't intend to share with others?…How special do you feel when you see six forward marks…indicating that you are the sixth person in a series of forwards?…Most of us react negatively to all of these situations.…The best solution is to ask people to…remove your name from their mass forward list.…Sometimes this can result in hurt feelings.…
Those folks may just see themselves as just being thoughtful.…But what should you know and do so that…you aren't the guilty party, sending unnecessary and unwanted forwards?…First, think carefully before actually forwarding anything.…Is it appropriate?…Is it necessary?…Is it clear?…If you answered no to any of those questions, then refrain from forwarding.…Anyone who forwards needless or worthless emails is seen as not professional.…Second, if you do decide that forwarding will…
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- Using email as a communication tool
- Understanding the right time and the right tone to strike
- Crafting strong subject lines and messages
- Respecting confidentiality
- Copying and bcc'ing
- Including attachments