From the course: Operational Excellence Work-Out and Kaizen Facilitator

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Five pitfalls of Work-Out facilitation

Five pitfalls of Work-Out facilitation

From the course: Operational Excellence Work-Out and Kaizen Facilitator

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Five pitfalls of Work-Out facilitation

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- I hope you've enjoyed the course. I would like to leave you with the top five pitfalls to avoid. At the top of the list is the failure to plan, or not investing sufficient time and effort to plan the workout or Kaizen event. Planning should take place at least three weeks in advance. The second pitfall is not developing a clear charter for the workout or Kaizen event. Or worse yet, no charter. The event charter is a simpler version of a lean Six Sigma project charter. It has a problem statement, stating the problem to be addressed in specific and measurable terms, a goal statement for the event that is smart, the key metric to be improved, scope for the event, expected benefits, and a list of stakeholders, including process owners. And the champion's approval signature. A hurriedly put together agenda is as bad as not having one. That is the third pitfall. No agenda, or not developing a detailed agenda in advance of the event. The agenda must be as detailed as I've described in this…

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