Join Lisa Gates for an in-depth discussion in this video Finding next steps and building momentum, part of Coaching and Developing Employees.
The first three Power Talk practices, asking question, listening, and challenging, will almost always point you in the direction of next steps. The actions people need to take to accomplish their goals. But, if your employee is foggy about what action to take, a little investigation in the form of powerful questions will help them discover not just one but many possibilities for action. For Eric he's finding ways to activate his leadership while maintaining the flow of his productivity.
He may need more skills, more information, or more challenging assignments. Notice that we're just now verging on the how piece of the conversation. The reason is that your employee will express a range of needs and goals. And you want to make sure you don't just skate along the surface and take action on the first idea. Good coaching fosters deep self-awareness and ownership of big ideas. So here are a few more questions that will encourage the next right action. Given all the possibilities, what do you want to tackle first? Or which idea will give you the most learning potential? And which idea will get you closest to your top goals and priorities this quarter? I want to give you a heads up here, a power tip.
You need to hold up your end of the bargain and walk the talk to keep trust and commitment high. What your employees choose as a next right action might involve gaining access to people, resources, or training. Things you will likely have a hand in orchestrating, or at least approving. If Eric decides he needs some leadership training or an online course; it's imperative that that commitment and the time to accomplish it be protected, and not interrupted by the urgency of the moment.
So, brainstorm with your people to discover possible actions, and remember to let them take the lead.
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- Finding time to coach
- Establishing a relationship with your employees
- Asking powerful questions
- Becoming an active listener
- Maintaining accountability
- Using questionnaires and self-assessments
- Aligning professional goals with company objectives<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.