Join Britt Andreatta for an in-depth discussion in this video Facilitating team performance, part of Leading with Emotional Intelligence.
The theme of developing others continues to the teams or groups you work with.…While you can develop the individuals within a…group, the group itself also needs to be cultivated.…Groups are actually different from teams.…Let's focus on groups first since in the workplace, we're part of several…groups ranging from our department to our division and the organization as a whole.…Individuals within a group have five key needs.…These are one,…a sense of belonging, two, a commitment to group goals, three, clarity of…expectations, four, a sense of progress, and five, confidence in the leadership.…
As a leader, it's important that you tend to these needs.…Think about how you can create an environment that…clearly communicates information about these areas on a consistent basis.…Another thing to know about groups is that they have a natural progression…of development.…One model that's very helpful is Tuckman's Five Stages of Group Development.…Tuckman did research on groups and his findings have stood the test of time.…
Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient (EQ). This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- What is emotional intelligence?
- Cultivating emotional intelligence
- Exercising emotional self-control
- Working with your triggers
- Getting to know others
- Maximizing team performance
- Building influence<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.