Join Britt Andreatta for an in-depth discussion in this video Facilitating the process, part of Leading Change (2013).
The moment you announce the change, you'll immediately begin facilitating others.…Remember the announcement of change, no matter how inspirational it…is, is still this shocking event that disrupts their status quo.…It's the launching point of the change curve for many people in the organization.…> Try to remember your own journey through the change curve.…They just need time and information.…Even if you do everything perfectly, there will be grumbling.…It's human…nature and it's unavoidable. So brace yourself.…You want to be ready with your patience and your empathy.…
You don't have to solve all the problems, just listen.…You can do a lot to reduce resistance…simply by listening, and making others feel heard.…if you're defensive or you sell a compelling vision too…hard, you'll miss a great opportunity to build more rapport.…So use this as a time to collect their concerns and questions,…take notes on their suggestions, and listen to their complaints.…Listening doesn't mean that you have to validate everything they…
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- Understanding resistance and the emotions of change
- Assessing the need for change
- Building your change team
- Evaluating solutions
- Announcing the change
- Implementing change that works
Skill Level Advanced
1. Understanding Change
2. Identifying the Need for Change
3. Building the Team
4. Designing the Change
5. Announcing the Initiative
6. Implementing and Maintaining the Change
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