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Explain your process to the customer

Explain your process to the customer: Writing Customer Service Emails
Explain your process to the customer: Writing Customer Service Emails

Learn why you should explain your actions to your customer and how to do so. If you have reviewed the customer's account or done research on their behalf, explain what you've done in your email. You'll be perceived as more helpful and expert.

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Skill Level Beginner
1h 6m
Duration
112,673
Views
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Skills covered in this course
Business Email Writing

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