If you're a Lynda.com member, then you’ll have access to the exercise files for this course. I've included worksheets and examples for the various tools you’ll learn about in the sales measurement process. These files will help guide you as you go through the course.
- If you have access to the exercise files for this course, you can download them to your desktop. I've included worksheets and examples for the various tools you'll learn about in the sales measurement process. If you're viewing this course on a mobile device, a set top device, or your membership doesn't provide access to the exercise files that's okay. I encourage you to still follow along as we go through the course. Now let's get started.
- Defining the sales task
- Calling on the right customers with the right products and services
- Evaluating your team's sales activities
- Measuring outputs of sales: customer satisfaction, wins, losses, etc.