Join Terri Wagner for an in-depth discussion in this video Examining common elicitation techniques, part of Project Management Foundations: Requirements.
- There are many elicitation techniques available to you.…Some are more one-on-one types of techniques.…Some are more group-focused,…while others are technology or existing system focused.…Let's start by looking at the best elicitation techniques…for one-on-one elicitation.…Interviews are a great way to go…when you pick the right people…and come with properly prepared questions.…Better yet, I've at times sent the entire list of questions…to my stakeholder before the meeting,…so they have time to prepare too.…
First steps in the interview may be to break the ice…with some general conversation to help build rapport.…You may observe things in the stakeholder's office…or surrounding that allow you to ask…some gentle opening questions…about something of interest to them,…such as a vacation photo they have on their desk.…This works well with some folks but not with others.…If you're familiar with the DiSC Personality Profile System,…this would work well with your I and S personalities…but not for the D or C personalities.…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Differentiate among enterprise, stakeholder, and requirement analyses.
- Summarize the elicitation process.
- Explain the importance of avoiding assumptions.
- Describe how to prioritize requirements.
- Identify techniques for conducting requirements analysis.
- Recall how to create a well-formed requirements checklist.
- Explain the guidelines for conducting technical reviews.