Everyone has a specific communication style. The way you speak to people affects the way they, in turn, respond to you. Do you react strongly to things and respond emotionally? Do you take a moment to reflect and respond in a measured way? Are you expressive and engaged when listening? Do you try to relate to the person or do you rely on hunches? Determining how you approach conversations with people will show you what you need to work on to be a more empathetic communicator.
- The way we speak to people directly affects…the way they, in turn, respond to us.…So, how do you prefer to communicate your ideas?…Are you excitable and react to things with big emotions,…or are you reflective and respond to things…in a more measured way?…I think it's important to identify how you communicate…or your personal communication style,…but I think it's vital to determine if the way…you think you're coming off to people is accurate.…
People managers are very lucky in that…they get reviewed by their direct reports.…Those 360 reviews help show managers…how they're actually communicating to their reports…as opposed to how they think they're communicating.…Although they can be absolutely brutal,…they help to diagnose the communications issues…that oftentimes those people managers…didn't even know they had.…So, after you've spent some time thinking about your…communications style, do yourself a favor…and ask your coworkers exactly how you actually communicate.…
Take one of them out for lunch or for coffee.…
- What is empathy?
- How to be empathetic at work
- Practicing positive communication
- Identifying communication styles
- Approaching difficult conversations
- Practicing empathy in groups
- Fostering collaboration
- Encouraging coworkers