Join Bob McGannon for an in-depth discussion in this video Ethical behavior expectations, part of Business Ethics (2015).
- It's honorable to launch an ethical framework project.…It can make a big difference in your business.…When doing so, you should keep one…critical success factor in mind.…Ensure that all of your staff members…can relate to your ethics values.…Stating the values themselves may not provide…obvious answers in all cases, so it's good practice…to ensure the ethics values you communicate…serve as the basis for the choices your employees make.…The trick here is to link specific behaviors…to the values you communicate.…
This is a powerful way to bring change…to your organization's culture.…So my recommendation is this, create a short list…of behaviors under each of the values…you want to inject into the culture of your business.…Write them in clear and simple language…and show the positive actions you want…your staff members to take.…But don't stop there.…I recommend you also present the negative…actions that are counter to the value…you're trying to instill.…
Here are two examples.…The first is the value of integrity…by being honest and fair.…
Bob also discusses ethics in relationship to specific business scenarios: working with suppliers and vendors, organizational decision making, and doing business internationally. He addresses how to handle business ethics violations and provides a checklist of items for staff to evaluate if something is ethical.
- Define the purpose and intent of business ethics.
- Describe why particular situations might be considered ethical or unethical.
- Determine how to approach and report unethical behavior.
- Identify how to message ethical policies to your staff.
- Demonstrate ethical behavior by leading by example.
- List options and best practices for escalating problems in your department.