Join Gary Hamel for an in-depth discussion in this video Envisioning success, part of Gary Hamel on Busting Bureaucracy.
- In this course, I talked about the ultimate goal of busting bureaucracy, and that is to create organizations that are as fully human as the people who work inside of them. That may seem kind of a weird thing to say, because after all, our organizations are filled with human beings from top to bottom. A few years ago I was at a conference, and the title of the conference was Executing Strategy Through People. And I wondered if we had a choice, like, was somebody using monkeys and we hadn't figured that out? It's people all the way down.
And yet weirdly, our organizations are often less capable than we are. Most of the people I meet are inherently adaptable. They take holidays in new places, they take new jobs, they get new hobbies, they learn, they try new fashions, we love change as human beings. Most of the people I meet are innovative. It may be their digital photos where they're editing those, they're laying out a garden, they're writing poetry, they're posting their blog, but as human beings, we cannot help but create.
And virtually everyone I meet is also inspiring. They have a story to tell about something they've had to deal with in their life that is instructive and motivating. And yet so often, our organizations seem less adaptable, less creative, and less inspiring than we are. And the reason is that overlaying all those people in your organization is that 150 year old bureaucracy, that structure, that set of systems and processes. And Max Weber, the famous German sociologist who was a great apologist and also a critic of bureaucracy, he said, "Bureaucracy is perfected to the extent "it is dehumanized." Well our goal is to reverse that.
Our goal is to build organizations that are fully capable and fully human. And to do that beyond the videos, I've tried to supply you with some tools, practical things you can use to get started. In the exercise file, you will find an online survey that you can take in your organization, you can ask others to take it, and find out how people are thinking about bureaucracy in your organization right now. There's an audit, the bureaucracy mass index, that you can use to track bureaucracy.
Is it gaining or losing power and influence within your company? You'll also find a reading list that contains case studies and stories of organizations that have succeeded in busting bureaucracy, and finally, there's some templates and tools you can use with your colleagues to start to develop your own management hacks, your own experiments for busting bureaucracy in your part of the organization where you work. So I hope those resources are helpful to you, and I hope they move you one step closer to building an organization where people truly bring all of their amazing gifts to work every day.
- Focus your frustration
- Enroll a posse of change agents
- Build an irresistible case for change
- Learn from organizations that have conquered bureaucracy
- "Hack" the management systems in your organization
With these insights any employee can become a bureaucracy buster.