Join Mike Figliuolo for an in-depth discussion in this video Ensuring your problem is well defined, part of Solving Business Problems.
…Once you've built a logic map, you need to…pressure test it and make sure it's high quality.…And there are 2 rules that you're going to use to test your logic map.…First is, are all your branches distinct from one another?…And then second is, are your branches complete?…And by making sure that your branches are distinct and complete,…it's going to make your problem solving further on, much easier.…And it's also going to make…sure that you don't miss something big.…So let me walk you through what this actually looks like.…
We have the problem of profits are down, and we have…a first level logic map, that breaks profits into revenues and costs.…So let's look at our revenue line.…Let's imagine we're selling in 2 regions, and we have France,…and Europe…as our initial branches on that side of the logic map.…And then, when we look at cost, perhaps we're looking at our cost in Asia…and in China.…Now, you're probably shaking your head right now going, but…Mike, France is in Europe and China is in Asia.…
And that's the point.…
- Explore strategies for defining your business problem.
- Recall how to keep a problem well defined using logic maps.
- Recognize how to use a 2x2 matrix to prioritize solutions.
- Review the meaning of assertions and how they related to recommended actions.
- Identify the most common problem-solving pitfalls.