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Engage customers who write positive reviews

Engage customers who write positive reviews: Serving Customers Using Social Media
Engage customers who write positive reviews: Serving Customers Using Social Media

Even though most online reviews are positive, it's still worthwhile to engage these happy customers. In this video you'll learn how to respond to customers who write positive reviews. This will strengthen the relationship with these customers and help other customers and potential customers develop a more favorable impression of your brand.

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Skill Level Intermediate
43m 19s
Duration
117,017
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