Skip navigation

Engage customers via social media

Engage customers via social media: Serving Customers Using Social Media
Engage customers via social media: Serving Customers Using Social Media

Whether or not your customers are angry, it's important to engage with them on social media. This helps present a positive brand image. In this video you'll develop tactics for creating positive, helpful interactions with customers via social media. Tactics include being helpful, being the point person, and responding quickly.

Resume Transcript Auto-Scroll
Skill Level Appropriate for all
43m 19s
Duration
92,485
Views
Show More Show Less

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of Lynda.com courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month