Join Todd Dewett for an in-depth discussion in this video Encouraging employees who can't handle feedback, part of Managing Employee Performance Problems (2013).
- Here's the funny thing about feedback…we all have to learn.…There's the feedback you want to give and then there's…the feedback the other person is capable of processing.…For some employees, you can say anything you feel,…needs to be said, and you'll never offend them.…For most employees, you have to use…caution and be a little measured.…For one group of employees, let's call them thin skin.…You have to be extra careful because they always…have great difficulty receiving feedback.…There are two main types of thin skin employees.…
The very insecure and the one who see bullies everywhere.…The one who see bullies everywhere are…actually the easiest to deal with.…These are the folks who feel like they're being picked on…and harassed anytime anyone gives them…honest developmental feedback.…They can't take the hit to the ego so they think…that you're being unjustifiably mean.…When it's become clear to you…that this is happening, move quickly.…I recommend going straight to an informal intervention.…Here's why.…People who perceive a lot of bullies talk…
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- Determining the appropriate intervention
- Defusing charged conversations
- Refocusing slackers
- Getting employees to show up on time
- Redirecting habitual complainers
- Engaging employees that always resist change
- Standing up to bullies
- Encouraging employees that can't handle feedback
- Helping people with personal problems
- Dealing with gossips
- Knowing when to say goodbye to an employee<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.