Join John Ullmen for an in-depth discussion in this video Encourage commitments and consistency, part of Influencing Others.
…The ninth method is encourage commitments and consistency.…People generally want to be seen as…honoring their commitments, and as behaving consistently.…Being someone that can be counted on…instead of flip flopping, or being hypocritical.…Commitments are most powerful when one, they're public, made it a…way that others hear and will know if they violate the commitment.…Two.…They're active.…They take an action in conjunction with the…commitment such as putting an item on their calendar.…Three, they're voluntary.…
They don't feel forced into it.…Here's a great example.…A restaurant was having problems with no shows,…people making reservations and then not showing up.…The no show rate was 30%.…Then they made a change in how they…took reservations to make them public, active, and voluntary.…They used to say, if you have problems, please give us a call.…They changed that slightly but significantly to a question.…Will you please give us a call if you can't honor the reservation?…Then they paused.…Which is important to give them space to say yes.…
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- Turning objections into actions
- Adding more impact to your ideas
- Establishing urgency
- Using the influence advantage checklist
- Influencing to inspire
- And many more....<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
Skill Level Intermediate
1. What the Best Influencers Do Before They Influence
2. How to Choose the Best Influence Methods for Your Situation
3. How to Make Your Influence Welcomed and Wanted
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