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Empowering employees to be customer advocates

Empowering employees to be customer advocates: Customer Advocacy
Empowering employees to be customer advocates: Customer Advocacy

Learn how to prepare and empower your employees to be customer advocates. Learn about five components that are essential to this effort, including a customer focused vision, understanding customer advocacy, empowerment, the right goal and objectives, and supporting tools and processes.

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Skill Level Intermediate
1h 9m
Duration
49,877
Views
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Skills covered in this course
Business Business Skills

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