From the course: Administrative Human Resources

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Employee training and development

Employee training and development

From the course: Administrative Human Resources

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Employee training and development

- [Voiceover] For any company to succeed, employee training is essential. Employees may need training to resolve poor performance or employees might need training as they're groomed to take over a new position or get promoted. Other times, an entire department or the company as a whole needs to learn a new process or skill. Whatever your training needs, there are a few best practices to keep in mind as you work to train and develop your workforce. The first and perhaps most important thing to remember is that a single learning event does not solve problems or make someone an expert. Let me explain what I mean. In my local community, I teach a class on interpersonal communication. This three hour learning event covers active listening skills, writing professional emails, conflict management, and more. At the beginning of the class, I go around the room and ask attendees to share why they decided to enroll in my class. I always get a few people who say "my manager told me I should come…

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