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Empathy in groups

Empathy in groups: Communicating with Empathy
Empathy in groups: Communicating with Empathy

The easiest environment for empathy to fail is in a group setting, and that makes sense because we tend to gravitate towards people that are similar to us in several ways. When we're at work, however, we don't always have the option of being around people who mirror our views. As a result, small disagreements can balloon into steep team divisions. Empathy is hard to come by for those not considered on the correct side of the fence.

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Skill Level Beginner
1h 14m
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Skills covered in this course
Business Communication

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