Join Judy Steiner-Williams for an in-depth discussion in this video Emailing at the right time, part of Writing Email.
Isn't email wonderful?…I can send you a message at 5 a.m.,…when I wake up, and you can read at 10 a.m.,…when you awaken or in your time zone.…I can send it on my desktop computer and you…can read it on any of your personal electronic devices.…With all these positives, it should be…the exclusive channel for all business messages, right?…Unfortunately, email has its down side.…Which needs to be considered when analyzing the timing issue.…Determining the right time to send an email…should be a decision, rather than automatic reflex.…
The Supreme Court has even issued a ruling on it.…If an email message constitutes submitting something on time.…Or technically, when it's, quote, electronic sphere…of discretion, end of quote, was completed.…I think that means that if the email is available on the receiver's…inbox, even if outside office hours, the message qualifies as being on time.…It has met its legal obligation.…But thankfully, most of our email timing concerns don't require court cases.…However, we do need to be aware of how timing…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Using email as a communication tool
- Understanding the right time and the right tone to strike
- Crafting strong subject lines and messages
- Respecting confidentiality
- Copying and bcc'ing
- Including attachments