From the course: Critical Roles Consultants Play (and the Skills You Need to Fill Them)
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Driving change as the implementer
From the course: Critical Roles Consultants Play (and the Skills You Need to Fill Them)
Driving change as the implementer
- Consulting clients can be like ostriches. When faced with a challenge, they'd rather stick their heads in the sand. Now, we know that ostriches don't really do that and neither do our clients. But when delivering our solutions, we need to make sure our clients are prepared and aren't doing their best ostrich impressions. Here are some basic change management steps you can follow when implementing organizational change. First, your stakeholders need to know the benefits and their role in making the change successful. Make sure you or your client have communicated the compelling business reasons to relevant stakeholders. Otherwise, they won't be engaged. Second, create a distinct picture of what things will look like when your solution is in place. Fundamentally, people will engage with a change if they know how it'll affect their job. If they feel confident they'll know how to use your deliverables, they can provide valuable input. Paint that picture for them and your solutions will…
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