From the course: Human Resources: Building a Performance Management System
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From the course: Human Resources: Building a Performance Management System
Document
- An organization that communicates together stays together. And since nobody has figured out a way to read minds or speak telepathically, we have to stick to writing things down for others to read. While it may be time-consuming to write down everything that's said in every performance conversation, you and your managers have to. For one, you and the employee can refer to them in the future, because it may be difficult to remember exactly what was said in a performance conversation or what the agreed action items were. Writing notes, or formally documenting conversations, can allow you to develop plans and ensure everyone knows next step. Also, documentation is a must when it comes to protecting the organization from litigation. If you have an employee who's not performing or behaving in the right ways, you'll need documentation to prove you did all you could to save the employee from termination. If you terminate someone's employment and don't have documentation to back up your…
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