Join Simon T. Bailey for an in-depth discussion in this video Discovering and supporting your manager's objectives, part of Building Business Relationships.
One of the most important and influential relationships in your career is with your manager. Your manager teaches you how to manage, lead, solve problems, and find solutions. Just think of a teacher that positively influenced you in school, you should have the same relationship with your manager. Here are three things you should do to get started. One, ask questions. What are their core strengths or skills that you should learn? What has made them successful? This insight will allow you to discover how you develop your skills.
Secondly, clarify the objectives of the business. Find out all of the revenue streams and cost centers of the business, and then determine how your department supports them. Furthermore, identify key partners in other departments that will give you insight into what makes their area successful. For example, I had an opportunity that was not accounted for in our budget. I wanted to get another department to co-fund this project. If I hadn't gone to my manager, this would have never gotten done.
My manager educated me on the challenges in the other department and helped me craft an approach to having them partner with us to accomplish this goal. Third and last, remember to share how you plan to make your manager more successful. A colleague told me that when he was building a relationship with his manager, he asked them, what can I take off your plate that you don't enjoy doing? His manager was enthusiastic and surprised by his response.
Since it's not every day that an employee asks this kind of question, his manager gave him a new challenge and he grew from that experience. When the manager went on vacation, he left him in charged because he trusted that he could get the job done. And that only came as a result of asking, what is it that you don't enjoy doing? The secret sauce to connecting to your manager is to observe what they do well and what they don't do well. And then, you decide what will work for you.
Discover how you can build meaningful rapport, set yourself up for visibility and success, manage up when you don't click, develop executive presence, and cross-train within a team to better serve the organization.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Understanding the four key business relationships
- Building relationships in person and virtually
- Supporting your manager's objectives
- Articulating your needs to your manager
- Managing up
- Communicating with difficult team members
- Resolving cross-department conflict
- Identifying mentors and sponsors
- Making first impressions with executives<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.