Think back on a time before you started a big change.…Maybe it was the night before you got married or started a job.…What were you feeling?…If you're like most people, you probably felt…a swirl of worry and excitement mixed in together.…Probably causing you to sleep fitfully, if you were able to sleep at all.…Change is always about getting people to do something differently.…But humans are predictably resistant to change.…That's because a range of emotions are involved.…All successful change leaders remember that…and intentionally address the emotions of change.…
There are three things I want you to know about how people respond to change.…As I go through them, think about…how each might related to changes you've experienced.…Consider personal changes, like buying a home or having a child.…And professional changes like a reorganization or getting a new job.…First, humans have a strong drive for constancy.…This is because…we're biologically wired to scan for danger.…This has helped our species survive over the years.…
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- Understanding resistance and the emotions of change
- Assessing the need for change
- Building your change team
- Evaluating solutions
- Announcing the change
- Implementing change that works
Skill Level Advanced
1. Understanding Change
2. Identifying the Need for Change
3. Building the Team
4. Designing the Change
5. Announcing the Initiative
6. Implementing and Maintaining the Change
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