Join Britt Andreatta for an in-depth discussion in this video Discovering the emotions of change, part of Leading Change.
- View Offline
Think back on a time before you started a big change.…Maybe it was the night before you got married or started a job.…What were you feeling?…If you're like most people, you probably felt…a swirl of worry and excitement mixed in together.…Probably causing you to sleep fitfully, if you were able to sleep at all.…Change is always about getting people to do something differently.…But humans are predictably resistant to change.…That's because a range of emotions are involved.…All successful change leaders remember that…and intentionally address the emotions of change.…
There are three things I want you to know about how people respond to change.…As I go through them, think about…how each might related to changes you've experienced.…Consider personal changes, like buying a home or having a child.…And professional changes like a reorganization or getting a new job.…First, humans have a strong drive for constancy.…This is because…we're biologically wired to scan for danger.…This has helped our species survive over the years.…
Along the way, the course covers techniques that will increase the likelihood of your change succeeding, such as anticipating resistance, creating a compelling vision, and using emotional intelligence to build staff consensus.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Understanding resistance and the emotions of change
- Assessing the need for change
- Building your change team
- Evaluating solutions
- Announcing the change
- Implementing change that works<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.