Disciplined conversations

…David Witt: The whole idea that,…that people don't have very disciplined conversations.…And I, it's kind of reminding me of this whole clear agreement thing.…You get together, you're having a, a conversation but for some…reason, you walk out of it without a clear action step.…Scott Blanchard: Right…David Witt: And I'm thinking that happens…more often than, than people might imagine.…Scott Blanchard: Yeah.…Yeah, the most skilled managers are, are crystal clear on both…what they're trying to accomplish and how they're trying to accomplish it.…David Witt: Okay.…Scott Blanchard: And they spend regular time…sort of stepping back and saying, how's…it going and then kind of resetting…you know, their, their standard or their expectation.…

And what a lot of managers, they sort of let management happen to them.…And they don't actually go into each day with a good game plan.…They don't, they don't focus each conversation around a specific issue.…David Witt: Right.…Scott Blanchard: You know, time in the, they…don't take time in the beginning of the conversation…