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On March 22 (PST) we will be performing site maintenance on the database to improve performance, which requires taking down the website for a short period of time. The work is being done between 9pm-12am PST (3 hours), but we will only have a maximum of 1 hour of down time. We do not know exactly when within the 3 hours window we will be down. Thank you for your patience and understanding.

Difference between retention and loyalty

Difference between retention and loyalty: Customer Retention
Difference between retention and loyalty: Customer Retention

Learn the difference between retention and loyalty. In this course, Noah Fleming explains how loyalty is a symptom and retention is the cause. We create a loyal customer through our processes and strategies throughout the customer loyalty loop.

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Skill Level Intermediate
56m 37s
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Skills covered in this course
Business Business Skills Ecommerce Marketing

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