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Develop a call plan for key accounts

Develop a call plan for key accounts: Key Account Management
Develop a call plan for key accounts: Key Account Management

Once key account managers understand what they're trying to do in an account, they need a concrete plan so their time is spent most effectively. Being out of alignment with the key account in terms of what they can expect is the biggest risk in KAM. In this video, learn how to manage expectations.

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Skill Level Intermediate
45m 38s
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Skills covered in this course
Business Business Skills Communication

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