From the course: Organization Design
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Design in lateral connections
We have to break down the silos! We need an organization where it's easy to collaborate! This is probably the most common request I hear from leaders. You need structure to create focus, but all structures create boundaries, and it doesn't take much to create a boundary. I worked with one company where there was tension between the people on the seventh floor and the eighth floor even though they did the same work. Yes, teamwork and collaboration are virtues, but in an organization not everyone needs to work together. The reality is that trying to collaborate consumes a lot of internal time and energy. So you need to identify where collaboration adds real value and design the linkages. How do you know where the value will be created across structural boundaries? Go back to your capabilities. Capabilities are nearly always built through cross function, cross business, or cross region integration. Here are some examples where collaboration creates value. When you're creating a new…
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