Join Steven Brown and learn how Six Sigma methodology helps you develop a new product and the processes that go with it, all while keeping the customer's needs in mind.
- Sometimes, you don't need to improve your process. … Sometimes, the existing process is so bad, … you need to throw it away … and design a new one. … And sometimes you don't even have … a process to improve. … For example, when developing a new product … and the processes that go with it. … Fortunately, the Design for Six Sigma Methodology … addresses just this situation. … When improving an existing process, … you are primarily dealing with one variable … as you develop methods to make that process better. … When you are completely redoing a process … or designing a new process, … there are a lot more unknowns. … This is the most significant difference between … improving a process … and designing a new process. … And in most cases, … new processes and products … have even more focus on … meeting the customer's performance objectives. … Design for Six Sigma helps to ensure that … your new product will meet those customer needs … and that the processes can meet Six Sigma capabilities. …
Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
- List the three main focuses of Six Sigma.
- Explain why lean is an important element of the Six Sigma approach.
- Summarize why Control is the most important step in the Six Sigma process.
- Analyze variables to determine if they are a good performance measurement.
- Describe three typical methods of improving supply chain functions.
- Identify three things you will need in order to lead a Lean Six Sigma project effectively.