Delivering quality work

There's no such thing as objectively good work.…It's only good according to how well it fills a need.…That theme permeates your drive to deliver quality work and it's your client who…determines that your work is quality.…Here are some ways to not only do the work well, but to help them see that…the work was done well.…I take steps that follow the old saying, tell them what you're going to do, then…do it, then tell them what you just did. Or, in other words, confirm the task,…deliver the goods, and review what happened.…

Let's start with confirmation.…It's not just a one time thing.…You'll have to keep asserting your understanding throughout the project.…Whenever you get new information from the client, confirm not only what it…is, but how it will be incorporated into the project, and when they will see the results.…Then comes the second step which is the biggest: deliver the work.…But there's more to it than that.…The delivery has to fit their expectations according to the six…traditional questions:…