Join Todd Dewett for an in-depth discussion in this video Delivering outcome feedback, part of Delivering Employee Feedback.
…Your team members are chasing lots of goals.…Some are big long-term goals you helped them develop.…Many others are short-term and mid-term personal…goals they set and hope to attain.…Sometimes they'll reach their goals and sometimes they won't.…Sometimes you'll be the reason they did or did not reach a goal.…And sometimes, you'll have nothing to do with it.…In any case, as the boss, it's often your job to deliver the news effectively.…Many instances come to mind.…Probably the most common are raises and promotions.…
There are lots of hopes and aspirations surrounding these decisions,…but the reality is that everyone can't get what they want.…The same goes for all of the awards given out within departments or business units.…I'm specifically thinking about awards for some aspect of performance.…It's normal to see many people nominated, but only a few who receive the award.…Or think…about projects, many projects come and go at…work and some are more popular than others.…That means sometimes people want to join…
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- Define feedback.
- Identify characteristics of effective feedback.
- Review the three primary types of feedback.
- Determine the right level of feedback.
- List the steps of the feedback process.
- Observe employee behavior to deliver feedback.