Join Britt Andreatta for an in-depth discussion in this video Delivering bad news, part of Leading Change.
Sadly, not all change is a happy experience.…Sometimes change involves a store, or terminating a beloved product.…Sometimes it involves acquiring another company which may result in layoffs.…But even when change is perceived as negative, you can still…play a vital role in helping people move through it successfully.…Let's look at how the process shifts when you…must usher in change that people view as negative.…You're still going to use the 5 Phase Change Model…that we covered in this course.…Most aspects of it still apply, with the following adjustments.…
First, it's common that there's a need…for higher levels of privacy and confidentiality.…So who and how you involve others will shift.…It's still important that you use some of the criteria we covered in this…course for picking people with the right…skills and characteristics to usher in change.…Second, because you have to limit your input from others…it means that the lead team has to be…extra diligent in assessing the consequences of the change.…Your future wheels activity becomes more important…
Along the way, the course covers techniques that will increase the likelihood of your change succeeding, such as anticipating resistance, creating a compelling vision, and using emotional intelligence to build staff consensus.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Understanding resistance and the emotions of change
- Assessing the need for change
- Building your change team
- Evaluating solutions
- Announcing the change
- Implementing change that works<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.