Join Britt Andreatta for an in-depth discussion in this video Delivering bad news, part of Leading Change (2013).
Sadly, not all change is a happy experience.…Sometimes change involves a store, or terminating a beloved product.…Sometimes it involves acquiring another company which may result in layoffs.…But even when change is perceived as negative, you can still…play a vital role in helping people move through it successfully.…Let's look at how the process shifts when you…must usher in change that people view as negative.…You're still going to use the 5 Phase Change Model…that we covered in this course.…Most aspects of it still apply, with the following adjustments.…
First, it's common that there's a need…for higher levels of privacy and confidentiality.…So who and how you involve others will shift.…It's still important that you use some of the criteria we covered in this…course for picking people with the right…skills and characteristics to usher in change.…Second, because you have to limit your input from others…it means that the lead team has to be…extra diligent in assessing the consequences of the change.…Your future wheels activity becomes more important…
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- Understanding resistance and the emotions of change
- Assessing the need for change
- Building your change team
- Evaluating solutions
- Announcing the change
- Implementing change that works
Skill Level Advanced
Having Difficult Conversations (2013)with Britt Andreatta2h 17m Appropriate for all
1. Understanding Change
2. Identifying the Need for Change
3. Building the Team
4. Designing the Change
5. Announcing the Initiative
6. Implementing and Maintaining the Change
Next steps2m 55s
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