If you say you're going to provide a product or service by a certain date, at an agreed upon price and with specifications noted, then you must fulfill that promise and agreement. There's no other way around it.
- There are a number of characteristics…and qualities that I call critical basics…of being a sales professional.…Honoring the commitments you give to your buyers,…to your accounts and your colleagues…is one that is so important.…It goes to the core of your credibility and reputation.…Seems pretty straightforward…but if you say you're going to deliver a product…on a certain date,…or the service you're providing…will include all requested specifications,…then quite simply, you have to deliver on that promise.…The pressure to hit sales targets…and achieve quarterly or annual sales quotas…really could be a part of all of our job descriptions.…
It comes with the territory…that will always be faced with some type of deadline…or forecast that we must hit…and expectations at times that maybe seeming…more than just a stretch.…That's when we could run the risk…of cutting a few corners,…making a few promises that may be tough to honor,…or giving a commitment that requires…some good breaks along the way.…It's one thing to lay out an aggressive timeline,…
Released
8/2/2017- Establishing credibility and a good reputation
- Behaving ethically in your work
- Avoiding deceptive selling tactics
- Using expense accounts for travel and entertainment
- Hiring and firing
- Ethics in the marketplace
- Delivering on your promise
- Dealing with cultural differences
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Video: Deliver on your promise