The member will learn what is a defect opportunity and how to calculate dpmo
- Let's imagine that you are the CEO of a company…with two divisions.…One makes markers and the other makes notebook PCs.…The marker division reported their quality is at…two defects per unit.…The PC division also reported a quality of…two defects per unit.…Are the two divisions performing at the same quality level?…The answer is no.…In this movie, I will discuss a more accurate way…for calculating performance using the concept of…defect opportunity and a metric called…DPMO, or, defects per million opportunities.…
Let's continue with that example.…How many things can possibly go wrong in a marker?…Perhaps five, such as the pen can leak,…the cap doesn't stay on, the ink color is wrong and so on.…These possibilities for defects in each marker…are called defect opportunities.…So let's assume that there are…five defect opportunities per unit for the marker.…Now how many things can possibly go wrong…in a notebook PC?…The notebook PC is a lot more complicated than a marker.…
There are many more opportunities for defects.…
- What is Six Sigma?
- Understanding key concepts such as Y = f(x) and sigma level
- Selecting Six Sigma projects and team members
- Planning in the Define phase
- Gathering data in the Measure phase
- Analyzing data in the Analyze phase
- Selecting and evaluating solutions in the Improve phase
- Developing a control plan in the Control phase
Skill Level Appropriate for all
1. Introduction to Six Sigma
2. Key Concepts in Six Sigma
3. Selection of Six Sigma Projects
4. Define Phase
5. Measure Phase
6. Analyze Phase
7. Improve Phase
8. Control Phase
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