Join Todd Dewett for an in-depth discussion in this video Dealing with underperforming employees, part of Managing Teams.
In a perfect world, you would never have to worry about performance problems with …your employees. Of course, life's not perfect. …Understanding when and how to intervene with your employees to discuss poor …performance can be challenging. It's nonetheless one of the more …important tasks you will face as a leader. …The good news is that it doesn't have to be difficult, and when done correctly, …you will get your employee back on track. When you notice an unwanted performance …deviation, your first task is to understand whether the issue is best …described as a one time incident or a pattern.…
Assuming the deviation is small, try to resist intervening too quickly. …Should the issue recur or persist then it's starting to look like a pattern that …you need to address. Let's be clear. …It needs to be a pattern of behavior that is not merely odd but one that you …genuinely believe can hurt moral and productivity in the group. …Under those conditions, your next task becomes, finding the root cause of the problem. …
- Building initial rapport
- Signaling fairness and integrity
- Communicating proactively
- Facilitating efficient meetings
- Using your authority effectively