From the course: Workshop Facilitation
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Dealing with challenging dynamics
From the course: Workshop Facilitation
Dealing with challenging dynamics
- Working with a group of people can both be incredibly rewarding and sometimes challenging. The dynamics among the group can be unpredictable, which may require you to have to respond in the moment to keep everything on track. When I train facilitators I always have a session where I ask them to write down their worst case scenarios and then we tackle them, so that they're prepared to deal with them. Here are the most common ones. One, you have a group that's very quiet. This has happened to me and it can be uncomfortable if they're not engaging, or worse, not laughing at your awesome jokes. Sometimes they just need time to warm up. One strategy is to just wait. That silence seems longer to you than it really is, so I encourage you to just breath and count to 20 in your head. Someone usually speaks up. And sometimes you truly do have a quiet group. In that case, the best thing to do is to make participating easier, which means you're going to do lots of work in pairs and small…
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