Join Todd Dewett for an in-depth discussion in this video Data collection tools and methods, part of Performance Review Fundamentals.
…We've talked so far about what to measure, that's traits, behaviors, and outcomes.…We've also considered different sources for each…of these from self reports to 360s.…Now it's time to talk about the specific tools and methods used to collect data.…What are the measures we use?…I'll start by being honest. There is no perfect measure.…Several are popular and useful. I'd like…to familiarize you with the most common approaches.…Earlier we mentioned that performance diary,…which is full of critical incident observations.…
We also noted objective measure, such as goal attainment.…But the most common type of measure, by far, is some form of graphic rating scale.…You'll also see some use of rankings and checklists.…But rating scales dominate most appraisal systems.…A graphic rating scale…gives the evaluator a list of dimensions, each…one representing some aspect of the employee's effectiveness.…Each dimension has its own multi-point rating scale,…most often a five-point, or a seven-point scale.…
On the positive end of the scale, you'll…
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- Understanding the performance cycle
- Setting performance goals
- Collecting performance data and feedback
- Writing the review
- Discussing performance with an employee
- Using a performance improvement plan (PIP)<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.