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Customer success metrics: Making the case for a promotion or raise

Customer success metrics: Making the case for a promotion or raise: Sales: Customer Success
Customer success metrics: Making the case for a promotion or raise: Sales: Customer Success

To be successful, you need to understand how metrics will be measured. In this video, walk through some of the typical metrics used in customer success. Learn about how to achieve those metrics and how to set metrics with your boss. You're more likely to exceed your goals if you know what your boss is looking for, and this video covers what management really expects from customer success.

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Skill Level Intermediate
58m 33s
Duration
9,639
Views
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Skills covered in this course
Business Business Skills

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