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Customer service drives customer loyalty

Customer service drives customer loyalty: Customer Service in the Field
Customer service drives customer loyalty: Customer Service in the Field

Learn why customer loyalty is important, and how it stems from great service in every interaction with a company. In this video, Noah Fleming shares the distinction between loyalty and service, and the crucial role they each play in the customer experience.

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Skill Level Intermediate
31m 57s
Duration
13,055
Views
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Skills covered in this course
Business Business Skills

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