Join Britt Andreatta for an in-depth discussion in this video Cultivating emotional intelligence, part of Leading with Emotional Intelligence.
One of your goals will be to help others learn emotional intelligence.…One of the questions I often get from my clients…is, can people really learn how to be emotionally intelligent?…And the answer is yes.…Unless they have a physical or chemical block that prevents them from tuning…into emotions, any person can learn and build skill in all of the competencies.…So let's talk about how.…Just like any other skill, emotional…intelligence is essentially a set of behaviors.…These behaviors can be taught and with practice they can be learned and honed.…When designing any kind of training, you must first assess where people are at.…
I like to use this model that compares the…awareness of the skill to the competence in the skill.…The highest level is someone who is conscious…of a skill, and also competent in that skill.…This person knows about emotional intelligence, and is good at it.…This is professional status,…and affiliated with the phrase, I know that I know.…Contrast that with another level, where someone is…
Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient (EQ). This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- What is emotional intelligence?
- Cultivating emotional intelligence
- Exercising emotional self-control
- Working with your triggers
- Getting to know others
- Maximizing team performance
- Building influence<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.