Cross-functional teams consist of people with a variety of expertise, experience, perspectives, and backgrounds. Learn how to improve communication and manage conflict on these types of teams.
- Cross-functional teams…are made up of people with varying expertise,…experience, perspective, and background.…It might include representatives from accounting,…human resources, marketing, production…and engineering and sales.…They're all working on a common goal, problem…or objective, such as how a new computer system…will impact each department.…There's a level of pure equality among the members.…And when the mission is completed,…the team can disband.…The diversity in the job descriptions…that form the DNA of a cross-functional team…is both a gift and a challenge to the leader.…
On the plus side, multiple perspectives and experiences…brought by the members mean the team has a rich range…of resources, information, skills…and ideas to draw from.…Issues are viewed from multiple angles and with fresh eyes,…bringing an increase in efficiency and creativity.…Plus, working with those who have different backgrounds…makes it easier for any individual…to see the bigger picture.…The challenges…to building a successful cross-functional team…
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- Identify the keys to success as a team leader.
- Explore management interactions commonly needed during the four team development stages.
- Recall the meaning of continuous improvement and what drives the process.
- Review the do's and don't of creating a team mission statement.
- Review how to use roles effectively during team meetings.
- Explore how to best use consensus strategies like thumbs up/down/sideways.