Join Todd Dewett for an in-depth discussion in this video Creating a culture of candor, part of Delivering Employee Feedback.
- View Offline
…Earlier, I referred to a culture of feedback, the idea that it's…normal, good, and expected to offer…performance feedback on the fly when needed.…It's one of the hallmarks of high-performing organizations.…That's why it deserves a little more discussion.…I want to really drive home the…defining characteristic of a strong culture of feedback.…It can be summarized as follows: Civility is great, but candor is even better.…Let me explain.…To be civil with others means to be nice, positive, and congenial.…
It means caring a lot about not offending someone.…Let's be clear, to be civil is good.…Civil behavior is a useful part of a healthy team.…However, it can't be the defining characteristic of the team.…Great performance means tough conversations, which…is why candor should always trump civility.…Candor refers to interactions defined by honest, frank and, forthright exchanges.…No sugar-coating, just professional and somewhat blunt conversation.…
Please hear me carefully.…Civility matters a lot, but candor needs to be stronger.…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.