Create a performance appraisal process

- As I've said before, the appraisal should not…have a starring role in your system.…Coaching and rewards are much more important.…But I want to be sure you do the form right.…So let's talk about it.…Pull up the sample performance evaluation form…I've provided in the exercise file…and follow along with it as we go.…This form came from a client I worked with…who had no performance system in place.…No core values, and no job descriptions.…The owner had just managed to grow a business…out of a need, and now he realized he needed…to be able to talk with employees about performance.…

My process was to start by interviewing each…employee about their job responsibilities,…and then interview the owner about them too.…I wrote the job descriptions and core values…based on that information.…From there, I created an individual performance…appraisal form for each description.…I believe that with everyone doing different tasks,…each job should have its own form.…So let's take a look at the retail clerk's form…from the exercise file.…